Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@kartparts.com.
If your return is accepted, we’ll send you the instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at sales@kartparts.com.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@kartparts.com.
Anything purchased from, or advice given by Kart Parts LLC is "For Racing Purposes Only", and in purchasing said products or taking said advice you agree to the following:
Vehicle racing is an inherently dangerous sport with significant risk of personal injury or even death. When a user participates in vehicle racing and/or track events, he accepts the risk inherent therein. Kart Parts LLC, its employees, and affiliates makes no warranty that the use of its products or parts guarantees personal safety or freedom from physical injury or operates as a life saving device.
Kart Parts LLC's products and parts are sold "as is" without any warranty whatsoever. Express warranties, implied warranties, warranties of merchantability and warranties of fitness for a particular purpose are excluded. The entire risk of quality and performance of such products and parts is with the buyer, user, subsequent user, or agent thereof (herein "user"). Should such products or parts prove defective following their purchase, the buyer and not the manufacturer(s), distributor(s), or retailer(s), assume the entire cost of all necessary services or repair as result of a part(s) failing.
Kart Parts LLC disclaims all liability for any special, direct, incidental or consequential damages, or any damages whatsoever, including, without limitation, the loss of life or limb, or damages due to bodily or personal injury, which may arise or result from the sale, installation, or use of any of its products and parts.
It is the user's responsibility to inspect and verify the dimensions, specifications, and performance of all products and parts as being appropriate for the use to which the user will put them prior to any actual installation and/or use of said products and parts.
Kart Parts LLC's products and parts are to be inspected by the user before each use for evidence of damage, defect or wear. Any deviation by the user from the manufacturer's specifications concerning use, maintenance, repair, alterations and modifications constitutes willful negligence.
Kart Parts LLC assumes no responsibility for errors, omissions, diagrams, pictures, illustrations or text in these instructions or the documents contained herewith.
By purchasing or using this product, the user agrees that if any provision of this Disclaimer is held to be illegal, invalid or unenforceable under present or future law, such provision shall be fully severed from the Disclaimer and this Disclaimer shall be construed and enforced as if such illegal, invalid or unenforceable provision never comprised a part hereof, and the remaining provisions hereof shall remain in full force and effect and shall not be affected by the illegal, invalid or unenforceable provision, there shall be added automatically as part of this Disclaimer a provision as similar in its terms to such illegal, invalid or unenforceable provision as may be possible and be legal, valid and enforceable.