FAQs
What payment methods do you accept?
We accept various payment methods such as credit/debit cards, PayPal, Apple Pay, Google Pay, and more. Please refer to our payment page for a complete list of payment options.
How long will it take for my order to be shipped?
We typically process and ship orders within 24 business hours.
Why are my orders delayed?
We are transferring inventory and shipping operations to a new fulfillment partner. During this migration some orders will take longer to process and ship than usual. This is temporary while we ensure inventory accuracy and smooth future deliveries.
Can I track my order?
Yes, you can track your order by logging into your account or by using the tracking information provided in your shipping confirmation email.
How do I cancel or modify my order?
To cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request if your order has not already been shipped.
Do you offer international shipping?
NO
What information should I provide if I need help confirming fit?
- Kart make/model/year and engine make/model
- Existing part number, if present
- Clear photos of the part, mounting points, and adjacent components
- Any measurements (diameter, length, bolt spacing)
What are your shipping times once the part is in stock?
In-Stock items are typically shipped in 24–48hours
How long will restocking take?
- Common consumable products is 3–14 business days.
- Special-order or imported parts: 3–6+ weeks Actual expected dates are shown on the product page when available. If you need an exact ETA, contact us with the product SKU and we’ll provide the latest update.
How do I contact customer support?
You can contact customer support by filling out our online contact form. We will respond to your inquiry within 24-48 hours.